Frequently Asked Questions (FAQ)
1. What types of products do you offer?
We offer a range of digital products including ebooks, audiobooks, website templates and themes, website plugins and addons, and graphics.
2. How do I purchase a product?
Simply browse our store, select the product you want, add it to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and other secure payment options, which will be available at checkout.
4. Can I get a refund for my purchase?
Due to the nature of digital products, all sales are final. We do not accept refunds or exchanges. Please review product descriptions carefully before purchasing.
5. What license do I receive with my purchase?
All our products are provided under the General Public License (GPL), which allows you to use, modify, and distribute the products as long as you share the same rights with any derivatives you create.
6. How can I access my purchased products?
After completing your purchase, you will receive a confirmation email with a download link for your digital product. You can also access your purchases in your account on our website.
7. Can I use your products for commercial purposes?
Yes, you can use our products for commercial purposes as allowed under the General Public License (GPL). However, redistribution or resale of the products is prohibited unless explicitly stated.
8. What should I do if I have issues with my download?
If you encounter any issues with your download, please contact our support team at [your contact email], and we will assist you promptly.
9. How do I contact customer support?
You can reach our customer support team by emailing us at support@adollar.net. We aim to respond to all inquiries as quickly as possible.
10. Do you offer discounts for bulk purchases?
Time to time we offer bulk purchase discounts, keep an eye on our website for any promotions or special offers.